01
Report without leaving the app
A built-in feedback flow lets users explain the problem at the moment it happens, attach screenshots and submit the experience they actually saw—without translating it into a technical ticket.
Autonomous software repair
Remedy
The repair system that turns real user feedback into production-ready patches.
Remedy is an in-app software repair platform. Users report a problem in the application, attach screenshots and describe what went wrong; Remedy gathers the technical context, reproduces the failure, prepares and validates a patch, then deploys the approved fix in real time.
Software teamsSaaS platformsProduct supportDigital operations
Explore the platform From user-reported failure to verified live fix.
Platform capability
Built around the decisions
that matter most.
Remedy closes the gap between the person who finds a problem and the system capable of fixing it: capture, diagnosis, repair, proof and deployment in one governed loop.
02
Capture the missing context
Remedy connects the user report to the relevant application state, release identity, logs and permitted diagnostic evidence so engineers and repair agents begin with a reproducible incident rather than a vague description.
03
Diagnose and reproduce
Specialist agents trace the failure through the affected code path, challenge the first diagnosis and reproduce the issue inside a controlled workspace before any change is proposed.
04
Build the smallest safe patch
Remedy prepares a bounded code change against the verified source version, preserving the evidence that links the user report, diagnosis, patch and resulting commit.
05
Validate before release
Targeted regression tests, broader safety checks and independent review prove that the reported fault is fixed without silently breaking a neighbouring workflow.
06
Deploy and close the loop
When configured release gates pass, Remedy can ship the patch in real time, verify the live result and connect the deployed fix back to the original user feedback for a complete, auditable resolution.
1Feedback-to-fix workflow
LIVEGoverned patch deployment
100%Traceable repair evidence