01
Model long-running work
Cases, projects and approvals may remain active for weeks. Durable state records what is complete, who owns the next action and which version of the rules applies.
Solution / enterprise workflow automation
Enterprise workflow automation with durable state and human control
Enterprise workflow automation coordinates long-running work across departments and systems. Unlike a simple trigger chain, it preserves durable state, ownership, evidence, retries and escalation so the organisation can recover when a dependency or automated step fails.
02
Design safe concurrency
Leases, idempotency keys and explicit state transitions prevent duplicate workers or late events from overwriting authoritative progress.
03
Keep a controlled manual path
Authorised people need tools to inspect, retry, correct or escalate exceptional work without editing production data behind the application's back.
Start with the operation